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February 20, 2024

The Human Firewall: Strengthening Cybersecurity Habits

In the context of cyber security, a human firewall refers to the workforce of an organization that plays a significant role in protecting the digital frontier. The concept of a ‘human firewall’ is that employees of an organization have this collective sense of responsibility and cyber awareness to protect digital assets. A majority of cyber…

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Artificial Intelligence has revolutionized in 2021

August 7, 2021

How Artificial Intelligence has revolutionized the Customer Service in 2021

Customer experience and relationship management are always at the center of business VoIP. Satisfying the existing customers gives the companies a better return than having to look for new customers. In 2015, CRM software grew to $26.3 billion, and it is rapidly increasing, particularly with the AI integration. Likewise, business VoIP providers offer companies extra…

August 4, 2021

The growing popularity of Business VoIP & Emerging Trends to Follow

Telecommunications has radically altered over the last few decades. Likewise, landline usage has decreased yearly since 2004, and business VoIP or Voice over Internet Protocol has overtaken the traditional landlines for personal and business use. Business VoIP only needs a high-speed internet connection to place and receive phone calls across the globe. In addition, business…

September 16, 2020

10 Ways VoIP Phone System Has Modernized the Health Industry

The global debate on the benefits and advantages of Unified Communications, including a VoIP phone system, particularly in view of the pandemic situation, has been a hot topic lately. Not specified to one industry, secure cloud-based VoIP communication systems have penetrated and become an integral part of every industry, not the IT alone. Similarly,…

July 8, 2019

ISDN – WHY WAIT UNTIL 2025?

Switching over millions of ISDN users is a huge undertaking, hence BT has given consumers until 2025 to select an alternative. Around 40% of UK companies have already made the switch, saving money and upgrading their software in the process. If you aren’t one of them, perhaps you should be. BT presented Integrated Services Digital…

April 4, 2018

Upcoming Hosted IP Telephony Trends in the Next Decade

It is extremely difficult to tell how technology will evolve. Most times, what we anticipate will happen, rarely happens. Media establishments are falling over themselves trying to be the first to correctly predict how hosted IP telephony services will look like in the next decade. Institutions and agencies mandated to ensure that standards are adhered…

April 3, 2018

The Role of Patents in Business VOIP Service Technology

Business VOIP Service has come a long way. Who could have imagined that one day the world would be enjoying the internet speeds we currently have? And since 5G will soon be realized, there’s a promise of things getting much better. In essence, innovations are the driving force behind the great technological advancements in the…

April 3, 2018

Work With a Hosted IP Telephony Provider to Eliminate System Upgrade Costs

Not long ago, any hosted IP telephony service provider struggled to convince businesses to transition from PSTN to VoIP. VoIP technology itself experienced several challenges like voice quality at its inception. All the challenges were addressed and as a result. VoIP swept through the telecommunication industry. Currently, all observers are in agreement that it is…

April 3, 2018

How a Hosted IP Telephony Service Provider Keeps Virtual Teams in Touch

The working culture in business premises has greatly changed over the years thanks to the adaptation of hosted IP telephony systems in the workplace. Some years back, many organizations had a similar style of working. It did not matter the type of industry or work that an organization was engaged in. Team members had to…

April 3, 2018

How Enterprise SIP Improves Customer Experience

To date, we have already covered plenty on the benefits of VoIP to businesses. Thanks to this technology, organizations no longer invest in or rely on any infrastructure. Instead, they depend on their service provider’s infrastructure. It is also worth noting that it is very easy to switch from PSTN to VoIP using hosted VoIP…

April 3, 2018

How to Purchase Bulk SMS Marketing Software Services

By now, you must already know how crucial bulk SMS marketing is for mobile marketing. This form of marketing has been proven for cutting down on costs, saving time and reaching out to as many clients and potential customers as possible. Wondering about how you can purchase bulk SMS marketing software services? Well, you’re going…

April 3, 2018

Working Remotely with SIP Technology

Most companies want to hire the very best in the industry. But then, it’s very hard to get skilled talent when your scope of sourcing talent is limited with your geographical location. Furthermore, once you land highly qualified professions for a particular task, retaining them is usually extremely hard. This is because most highly qualified…

April 3, 2018

How to Deal With Disasters on Business Voice over Internet Services

Most organizations have put in place measures to protect both their staff and properties from calamities like fire outbreaks and other natural calamities. If you use business voice over internet services in your company, disaster recovery protocols should also be put in place for your VoIP systems. For most organizations using voice over internet services,…

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