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Get valuable insights, tips, and advice on boosting your business communications and enhancing interactions between customers and employees.

February 20, 2024

The Human Firewall: Strengthening Cybersecurity Habits

In the context of cyber security, a human firewall refers to the workforce of an organization that plays a significant role in protecting the digital frontier. The concept of a ‘human firewall’ is that employees of an organization have this collective sense of responsibility and cyber awareness to protect digital assets. A majority of cyber…

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August 6, 2017

Business SIP Trunking

Capitalizing on Infrastructure Investments Business associates who have any of the four Active SoftSwitch Plans have the ability to offer a service of SIP Trunking to their business clients. Most of their clients will already have stepped up to a hybrid or a pure IP PBX for their telecommunications infrastructure. They will be searching for…

August 6, 2017

Local and Toll Free Virtual Numbers Worldwide & How they Work

For instance, if you reside in the UK but your business office is in Argentina or you just have callers within the Argentine locale, your best bet for efficient and effective communication is buying an Argentinian international virtual number. Thus, your clients who reside anywhere within Argentina can call you through your Argentina Toll Free…

August 6, 2017

How To Make Your Unified Communications (UC) System Work With Your Current Business Infrastructure.

The UC market keeps growing strongly, in fact, according to Nasdaq, it has projected a 16.3% growth rate annually between 2014 and 2020. UC solutions bring in several channels of communication under one roof and this encourages organization-wide collaboration and a streamlined conferencing configuration. This system comes with a vast range of benefits, however, there…

August 4, 2017

Hosted IT Services for Your Clients

Hosted Exchange Hosted exchange is a messaging platform based on the cloud and is tailored for business. It enables your clientele to enjoy more efficient and effective business management, communication and collaboration. Email Security Custom made for businesses that utilize on-site servers such as Small Business Server (or Windows Server Essentials), Microsoft Exchange, an SMTP…

August 4, 2017

Hosted Exchange

Access your Microsoft Exchange business emails on the cloud from the world’s largest independent provider. Become a Subscription Business Make steady profits consistently month after month Constant E-mail Backup Our hosted exchange provides your business with the kind of optimal security that it needs. We constantly back up the data of your emails all day…

August 4, 2017

Email Security

With Rock-Solid Email Protection you can enjoy the following: 1. Unlimited Broadband No usage limits for your broadband services. You can browse and download 24/7. 2. Archiving of Emails Tamper proof long term security for the emails of your clients. 3. Spam & Virus Protection Safeguard the email accounts of your clients from time-wasting spam…

August 4, 2017

Messages and Music On Hold

Did you know that the callers who are welcomed by music and messages while waiting on hold have a lower likelihood of hanging up? On the other hand, customers who are welcomed by total silence-zero audible cues such as music or messages to indicate that their phone calls are still connected tend to hung up…

August 4, 2017

Hosted IP PBX/IP Centrex with PortaSwitch

PortaSwitch is a unified platform for the hosting of IP PBX services, conferencing, video and voice calls, presence service and unified messaging. The converged service delivery platform of PortaSwitch is composed of the following elements: 1. BSBC (Session-Border Controller) It provides a control point with a high availability for the purposes of all communications in…

August 4, 2017

gloCOM Products

Experience remarkable flexibility. gloCOM is a Unified Communications applications designed for Desktop and Mobile in order to offer business users with a set of exclusive features and benefits that have the ability to transform the communications system of your company into a world-class powerhouse. Communicate smoothly beyond your imagination! Have total control of your office…

August 4, 2017

Out Of Office Control With gloCOM

OVERVIEW GloCOM lets users take advantage of office control glocom features while out of the office, without having to touch the phone physically. ‘‘…remote office phone control, dynamic conferencing…’’ Make use of easy actions such as drag and drop when adding a user or users to a chat/group chat/call/conference, make attended and blind transfers. Chat…

August 4, 2017

GloCOM GO

OVERVIEW Keep working on the go and save as much time as possible. Experience first class efficiency with gloCOM GO.Plane mobile phone call, take charge of call times and set your availability using the gloCOM GO Presence functionality on the panel. ’’…gloCOM GO provides you with infinite flexibility for the smoothest and most effective communication…’’…

August 4, 2017

gloCOM CC Supervisor

OVERVIEW Check the phone and presence status of other agents. Send messages and make calls to them. View the status of idle agents, busy agents, calls on wait, real-time queues, etc.…You can also filter the agents and the queues so that you can only display the specific information that you want, for instance display only…

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