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Get valuable insights, tips, and advice on boosting your business communications and enhancing interactions between customers and employees.

February 20, 2024

The Human Firewall: Strengthening Cybersecurity Habits

In the context of cyber security, a human firewall refers to the workforce of an organization that plays a significant role in protecting the digital frontier. The concept of a ‘human firewall’ is that employees of an organization have this collective sense of responsibility and cyber awareness to protect digital assets. A majority of cyber…

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August 4, 2017

gloCOM CC Agent and its Benefits

OVERVIEW Monitor the status of agents and the efficiency. Utilize the dialler with multiple strategies of outgoing calls. The moment an agent chooses not be ready, a request for the reason is made and reported for live and historic displays as well. ‘‘…static and dynamic options for agents…’’ Easy logging in and logging off as…

August 4, 2017

gloCOM for Business

gloCOM business Edition is a tailor-made Unified Communications business tool that brings immense possibilities. Finally, you have a single application that you can depend on for handling all your communications on a daily basis. We created for you a combination of premium quality Instant messaging, file sharing, Voice and Video calls, Outlook and CRM integration…

August 4, 2017

Luxury Long-Range Jets Add Boosted VoIP Service

They are prided as ‘…the world’s first truly personalized private airline.’ Zetta Jet, whose headquarters are in Singapore brings a promise of the ultimate luxurious experience in their first class flights on their fleet of ultra-long range business jet; the Bombardier Global. The Zetta Jet is among the few airlines that are able to fly…

August 4, 2017

Mobile VoIP Market: Growing at 28%+ Annually Till 2020

According to a new research by Technavio, the average yearly growth in the mobile VoIP market globally was forecast at 28.5% between this year (2016) and 2020. Mobile VoIP provides consumers with the ability to make IP phone calls via mobile LTE and 3G networks, and fixed connections like Wi-Fi and wireless hotspots. Part of…

August 4, 2017

How Much Bandwidth Do I Require For VoIP?

As home users and businesses stop using traditional analog telephone services, to adopt VoIP (Voice Over Internet Protocol), one of the main challenges becomes the allocation of the adequate amount if bandwidth to your Internet telephone service. What amount of your current bandwidth is required for high-quality voice calls? This is among the most frequently…

August 4, 2017

How to Account for Cloud-Based VoIP Expenditures in Your Organization

Often, technology expenditure solely falls on the IT department. In the past, this accounting strategy made a lot of sense when procuring and managing of the majority of solutions was carried out by IT. However, the current cloud-intensive business environments are diversifying the control of technology expenditure throughout your organization. For example, according to Gartner,…

August 4, 2017

Five Essential VoIP Features That Increase Efficiency

VoIP (Voice Over Internet Protocol) is a piece of technical software that lets businesses manage customers in a timely, proficient manner. It also allows real-time communication between colleagues from different locations. As a business keeps growing, it is expected that new measures will be needed to be put in place in order to make sure…

August 4, 2017

How to Choose Between Per User or Flat Fee When Selecting VoIP Service

Office phones need to be upgraded to VoIP systems for optimal efficiency and cost effectiveness. However, it could be difficult to determine the best option for your office setting especially since there are lots of different VoIP providers out there. As you narrow down your options, it usually comes down to choosing between a flat…

August 4, 2017

Our Features of On Hold and Video Production

On Hold Messages We provide cost effective On Hold messaging rates and all-inclusive marketing services that entertain and motivate callers to take action, reduce hang-ups by callers, increase sales and boost the overall customer experience. IN addition, we also provide a risk-free trial of on hold sample message demo. Find out how our customized on…

August 4, 2017

Entertain With On Hold Messages

Your Phone Messages Can Be Whatever You Would Like Them to Be At our studios, we have a habit of getting innovative and creative with the work that we do. We do not have any strict rules set aside. Our only aim of doing what we do is keeping your callers on the phone and…

August 4, 2017

On Hold Music

The Soundtrack to The Success of Your Business Choosing the right kind of music for your business can serve as an advantage to anyone who is looking to keep their callers entertained and engaged and still stay professional. You should never leave your callers with dead silence since this will significantly increase the chances of…

August 4, 2017

Voiceovers

Find the Voice of Your Business Different forms of businesses will always want to give off different kinds of vibes to both potential and repeat customers. For instance, you may want to have your business present itself as fresh and exciting, warm and cosy or even powerful and commanding. Whichever vibe you are looking to…

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