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Get valuable insights, tips, and advice on how you can boost your business communications and enhance interctions between customers and employees.

February 20, 2024

The Human Firewall: Strengthening Cybersecurity Habits

In the context of cyber security, a human firewall refers to the workforce of an organization that plays a significant role in protecting the digital frontier. The concept of a ‘human firewall’ is that employees of an organization have this collective sense of responsibility and cyber awareness to protect digital assets. A majority of cyber…

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Xinix operates in more than 65 countries, allowing coverage of about 93% of the world’s economy. Thanks to this, our network provides nearly 99.9% uptime and supports businesses in any region.

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August 3, 2017

Inclusive Packages for Small Sized Contact Centres

Do you manage a small-sized contact centre that has less than 8 agents? Do you like planning your expenditure down to the penny every other month? Do you like knowing exactly the amount that you will spend? We fully understand that for small teams, it is not always sensible to lease a hosted server and…

August 2, 2017

Quality of Service in VoIP

The Quality of Service (QoS) is a crucial subject in the implementation of VoIP. The main concern is how to provide assurance that packet traffic for a media connection such as voice will not experience delays or drops as a result of interference from other traffic that is of lower priority. The things to be…

August 2, 2017

How to Select The Best Phone Service for Your Business

You need to make careful considerations when you choose a phone system for your business. In this day and age, the heavy domination by mobile gadgets such as smartphones and tablets makes a lot of business owners forget about paying close attention when selecting phone systems, assuming that their mobile devices will automatically cope….

August 2, 2017

Purchase A Toll-Free Number in Algeria/Metered Number/Algeria Toll-Free Number

Algeria free phone numbers also referred to as Algeria toll-free numbers let your business advertise a charge free number that your customers can reach you through. i.e. The Algeria toll-free numbers let callers reach you without incurring any charge at all. The cost for using the free phone number is incurred by the called party…

August 2, 2017

Algeria Virtual Phone Numbers

We offer Algeria local phone numbers in more than 60 other nations globally, and DID numbers with the cheapest rates at the highest quality. Benefits of Buying Local Algeria Numbers at the Most Affordable Rates in the Market Make outbound calls with your Algeria virtual number using our mobile app or a softphone Forward phone…

August 1, 2017

Callback Services

Solutions to Drive Acquisition of Customers ITSPs have the ability to operate four types of callback solutions when using Active SoftSwitch and this allows users to initiate long-distance phone calls using a range of origination methods, thereby offering a fine alternative to outgoing long-distance call charges. Who is it for? Web portals with speech-enabled functionalities…

July 31, 2017

Training for More Efficient Service Provision

Good Training Creates Good Customers In the course of providing our services to our vast range of clientele, we have realized that exceptional training is the finest way to maintain a profitable partnership. Each of the partners who come to our training programme start at a different point and each of them come with varying…

July 31, 2017

All About Residential Service

Global Management of White Branded VoIP Service Active SoftSwitch can provide residential consumers or end users significantly reduced calling costs, streamlined billing and a vast range of user-friendly features; the key aspects that make residential internet telecom services immensely popular. The strategic advantages make it quite lucrative to ITSPs and other carriers who are looking…

July 31, 2017

Levels of Technical Support for our Customers

As already stated, the level of services that you select to provide your clients will largely be driven by what your service rates are. If you offer a low price to your customers, then you will definitely require less when it comes to service support. On the other hand, if your focus is on value,…

July 31, 2017

Teleco Grades of SoftSwitch

PortaOne: A Service Powerhouse Active SoftSwitch draws its exclusive power from PortaSwitch Prosinctus, which is the core of its service. PortaOne can thus be described as ‘‘the ultimate combination of all our range of products and technical equipment built under a comprehensively collective VoIP billing software platform in order to achieve the highest performance levels…

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