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February 20, 2024

The Human Firewall: Strengthening Cybersecurity Habits

In the context of cyber security, a human firewall refers to the workforce of an organization that plays a significant role in protecting the digital frontier. The concept of a ‘human firewall’ is that employees of an organization have this collective sense of responsibility and cyber awareness to protect digital assets. A majority of cyber…

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January 4, 2024

7 Common VoIP Problems: Causes and How to Troubleshoot Them

The transformative technology of Voice over Internet Protocol (VoIP) has truly revolutionized the business world. It offers advanced features and numerous advantages over traditional PBX and analog phones. However, like none of the technological innovation is devoid of some challenges; so is VoIP. This blog post addresses some of the common VoIP problems and solutions…

January 3, 2024

Working Better with VoIP over 5G Networks

The latest 5G technology is expected to transform digital telephony such as VoIP phone systems. What we expect is a reliable connection, faster speed, lower latency, exceptional call quality, and more network capacity. 5G offers exceptionally high network capacity making it possible to have more concurrent VoIP calls. VoIP over 5G is going to be…

January 1, 2024

5 Ways Xinix VoIP Solutions Boost Customer Care Experience

In today’s highly competitive business world, businesses strive to provide exceptional customer care. Gone are the days when customer care was just a nicety. Today, having dedicated and exceptional customer care is imperative for businesses to build and maintain brand repute and to win customers’ trust to create long-lasting relationships. In this regard, advanced and…

December 27, 2023

Vanity Phone Number : Meaning, Benefits, How to Get It

A vanity phone number is a local or toll-free business telephone number which consists of a small, recognizable pattern of digits and alphabets. Such a unique pattern is ideal for commercial use as the customers easily remember them. Therefore, these are also known as customer numbers. The most popular vanity numbers start with toll-free prefix…

December 26, 2023

What is Phone Echoing Causes & How to Fix it ?

The importance of effective and seamless communication cannot be overstated in today’s hyper-connected world; whether it is domestic or business communication. Digital advanced technologies are replacing the conventional systems. However, there are certain limitations and issues with every communication system. A common issue is phone echo; which may happen both in traditional landlines as well…

October 14, 2023

VoIP And IoT – A Powerful Synergy For Enhanced Business Productivity

The business landscape is evolving and significantly shifting towards digitalization and smart technologies. In this regard, a synergy of technologies is an even more powerful tool to enhance voip and IOT operational continuity and business productivity. Business VoIP (Voice over Internet Protocol)has revolutionized the whole idea of business communication. The Internet of Things is another…

October 13, 2023

A Comprehensive Guide To VoIP QoS Configuration

Voice over Internet protocol has revolutionized the way businesses connect and communicate. Home VoIP indeed offers crystal clear call quality and exceptional reliability. However, these attributes require a solid foundation in the form of quality of service configuration. Understanding VoIP QoS Configuration VoIP quality of services (QoS) is a set of advanced techniques and technologies…

October 12, 2023

Choosing the Right VoIP Hardware for Your Business

Voice over Internet Protocol (VoIP) has emerged as a revolutionary technology for businesses, offering feature-rich yet affordable communication solutions. However, to be able to leverage the full potential of this communication technology, it is important to choose the right hardware. Choosing the right VoIP hardware is essential to ensure optimal services. VoIP converts voice signals…

October 11, 2023

Exploring Benefits Of VoIP Softphone For VoIP Communication

For a business, an unanswered call is a missed opportunity. The call can be a potential sale opportunity or a customer’s query. If your team cannot answer the call in time, the customer calling is most likely to move to another option. Thus, to keep the business rolling through, there must be flexible alternatives. Voice…

May 31, 2023

VoIP and CRM integration: Improving Marketing & Sales Teams

Business world is always evolving and adapting to advanced technologies to meet the challenges of the market. Technologies such as VoIP and customer relationship management software (CRM) have transformed the business world for good. There is seamless communication, connectivity and optimal workflow yielding more growth and productivity. But how about combining two of the most…

May 25, 2023

VoIP vs Wifi Calling – A Comprehensive Comparison

The significance of effective communication technologies in today’s interconnected world cannot be overstated. These technologies have a crucial role in empowering organizations through effective communication, fostering connections, driving progress and facilitating a global presence and connectivity. Technologies such as voice over internet protocol (VoIP), VoIP phone over Wifi and Wifi calling have transformed the whole…

May 9, 2023

VoIP Security Guide: Ensure VoIP phone Systems are Secure

VoIP (voice over internet protocol) phone systems have gained immense popularity in recent years. These are reliable, feature rich and affordable communication solutions for both domestic as well as business level communication. Apart from its numerous benefits, voip security remains a major concern that needs to be addressed to ensure the safety of your organization’s…

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