Skip to main content
Screenshot for Dynamics 365 Customer Engagement Telephony Integration CRM integration
General CRM

Microsoft Dynamics 365 – Windows Plus Client Add-In Telephony Integration

Connect Microsoft Dynamics 365 (also known as Dynamics 365 Customer Engagement) with Xinix telephony. View supported features, system requirements, and integration details.

System Characteristics

Application Information:

Manufacturer: Microsoft
Application: Microsoft Dynamics 365 (also known as Dynamics 365 Customer Engagement)
Market: General CRM

Other Information:

Operating System: Windows
Installation Options: Optional.
Product: Go Integrator Nava

Supported Features (related to latest supported release)

Address Book Search
Click to dial via Communicator for Xinix
Click to dial via business application
Caller details preview
Manual screen pop
Auto screen pop
Pop contact in edit mode
Automatic call activity logging
Manual call activity logging
Additional features
Integration with Notes
Add contact
Live Mode
Cached Mode
Related data

Note/Advisories

Dynamics Unified Interface supported from 2020

Plus Client Add-In
Standard
Unite