Skip to main content
Contact us

CRM Features

Integrate Xinix phone
system with your CRM

Unlock a new level of efficiency by combining any CRM with Xinix’s cloud-based communication platform. Our CRM features are built to streamline workflows, reduce manual tasks and give your team the tools they need to stay productive and connected.

Get Started! See all CRMs
Hubspot
Screenshot for Xero CRM Telephony Integration CRM integration
Zendesk
Nimble
Keap
Hubspot
Screenshot for Xero CRM Telephony Integration CRM integration
Zendesk
Nimble
Keap
Conduit
Screenshot for Collins CRM Telephony Integration CRM integration
Zoho
Solve
Screenshot for Chirotouch Software CRM Telephony Integration CRM integration
Conduit
Screenshot for Collins CRM Telephony Integration CRM integration
Zoho
Solve
Screenshot for Chirotouch Software CRM Telephony Integration CRM integration
Integration Options

Integrations

Integration options to match your setup

Xinix supports flexible CRM integration options tailored to your business needs:

Arrow Up icon

Increase in sales/support agent productivity

Arrow Up icon

Increase in your CSAT scores

Arrow Diagonal icon

ROI from CRM + Xinix Communication system

Why Integrate CRM
with Xinix?

Integrating your CRM with Xinix’s communication platform means your team spends less time switching between systems and more time engaging with customers.

Everything your team needs, in one connected platform.

Increased productivity
Improved collaboration between teams
Enhanced data accuracy
Deeper data analysis
Strengthened customer support
Improved performance

Features

Caller Preview

Displays the caller’s name in the Preview or Phone window when a match against it is found in the integrated business application(s).

Screen Popping

Click the business application’s icon in the Phone or Preview window and the caller’s contact record is opened directly in the integrated business application.

Contact Searching

Concurrently searches the integrated business applications and enables Contact Popping or Click to Dial from the results.

Call History

Manually or automatically creates an activity record of a call received within the integrated business application and allows addition of notes.

Click to Dial

Save time and reduce errors by dialling numbers directly from your browser, CRM, or desktop apps.

Teams for Business

Two areas of Skype for Business integration are available through the sipdesk Communicator PC client when installed on a PC that is also running the Skype for Business client.

LIVE DEMO

Schedule your demo

Try Xinix Communication Systems to see how much more effective it can make your business processes.

Get a demo
Crystal-clear HD calling
Manage online anywhere
Low-cost international calls
Real-time call history
Plug & play setup
Voicemail-to-email
Advanced caller ID
No line rental fees
Crystal-clear HD calling
Manage online anywhere
Low-cost international calls
Real-time call history
Plug & play setup
Voicemail-to-email
Advanced caller ID
No line rental fees
Family-friendly controls
Reliable UK coverage
No engineer needed
Flexible monthly pricing
Low-cost international calls
Number porting available
Secure and encrypted calling
Family-friendly controls
Reliable UK coverage
No engineer needed
Flexible monthly pricing
Low-cost international calls
Number porting available
Secure and encrypted calling

Customer review

Client Experiences That Speak for Themselves

See all reviews
  • Mike Dunn
    Verified Customer
    We had some difficulty connecting our landline, but Virgin’s rep, Ali Haider, was a tremendous help. He went through the whole process with us, got the landline working, and even sent us the user manual for our landline phone. Top class service, and we’re very grateful to Ali.
  • Anonymous
    Verified Customer
    Ali was very knowledgeable and patient in showing me what was required. Matter resolved in 3 minutes. Now that is great service
  • Steve Mellan
    Verified Customer
    Ali in customer service was superb; I could not be happier with his support. He helped me realign our 3 accounts and was professional and methodical, top marks.
  • Paul William Busby
    Verified Customer
    The first feelings with this company didn’t work initially but I worked with a member of the service department we’ve spent no end of time with me on the phone and eventually between us mainly him we saw the problem and very very happy with them both price wise and the way they treat you.
  • Anonymous
    Verified Customer
    Was very impressed with the service I have received. I was kept informed all the time of when the service would be changed over. After the engineer finished putting the Internet in my telephone line wasnt working. I emailed Xinix to let them know. I immediately got a phone call from a friendly man called Ali, who talked me through how to get the line up and running. After helping he phoned the landline to make sure I was receiving calls aswell as I could make calls. Thank you for your help
  • Anonymous
    Verified Customer
    Excellent advice on setup. They bent over backwards when the adapter was lost by the courier not once but twice. Plus it all works!! It’s great to get home calls on my mobile while I’m out.
  • Thomas Liedtke
    Verified Customer
    I experienced a problem with the mobile app for accessing the Xinix services affecting the voice services only. Once I reported the issue everything was resolved in less than 2 hours. Maseb was incredibly helpful and professional and made sure I was completely satisfied with the service.
  • Debbie Cefai
    Verified Customer
    Ally was fantastic. Really helpful getting our phones working on your system. Would really recommend. Thank you so much.
  • Bernard
    Verified Customer
    Maseb handled my setting up of two IP phones (Fanvil X305) purchased from Xinix using emails and phone, and setting up on their system, together with porting the phone number over to them. In the end Maseb ‘auto provisioned’ both phones over the Internet and all the settings were then as they should be to work using Xinix.
  • James McNie
    Verified Customer
    I have used their residential uk service for some years. Yesterday I added international dialling to be able to call the USA for 1p per minute. It works flawlessly!
  • Anonymous
    Verified Customer
    Ali what is professional polite and patient. He explained how to wire up the instruments clearly which corrected my mistake enabling all to work as it should
  • Louisa Hunter
    Verified Customer
    Having had a major delay in the delivery where my parcel was lost. Xinix despatched a new parcel yesterday that I recieved today with a different courier. Thankyou
  • ROBERT FISHER
    Verified Customer
    Thank you for helping me set up my account. Ali was very patient, clear, and informative. An excellent outcome.
  • Anonymous
    Verified Customer
    Very helpful phone call which sorted out my problem fast and follow up email brought written confirmation. Well done!
  • Michael Astardjian
    Verified Customer
    Recently had a Linksys VoIP phone adapter with router supplied by Xinix. With special thanks to Masab at Xinix. His help and advice made the whole process relatively painless. Great to have someone knowledgeable at the end of the phone rather than trying to ‘talk’ to an AI bot. 1st class customer service.

FAQ

You ask, we answer

Xinix systems can integrate with popular CRM platforms including Salesforce, HubSpot, Zoho, Bitrix24, Pipedrive, and other custom CRM solutions. View all CRM options here.
Yes, the Xinix team assists with setup, configuration, and testing to ensure smooth CRM integration with your communication system.
Yes, custom CRM integrations can be supported through APIs and tailored development depending on your business requirements.

The only unified communications solution you need

Affordable VoIP and mobile services designed for personal use, giving you clear, reliable home communication on any device.

Join the Xinix ecosystem

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Consent*