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CRM Features

Integrate Xinix phone
system with your CRM

Unlock a new level of efficiency by combining any CRM with Xinix’s cloud-based communication platform. Our CRM features are built to streamline workflows, reduce manual tasks and give your team the tools they need to stay productive and connected.

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Hubspot
Screenshot for Xero CRM Telephony Integration CRM integration
Zendesk
Nimble
Keap
Hubspot
Screenshot for Xero CRM Telephony Integration CRM integration
Zendesk
Nimble
Keap
Conduit
Screenshot for Collins CRM Telephony Integration CRM integration
Zoho
Solve
Screenshot for Chirotouch Software CRM Telephony Integration CRM integration
Conduit
Screenshot for Collins CRM Telephony Integration CRM integration
Zoho
Solve
Screenshot for Chirotouch Software CRM Telephony Integration CRM integration
Integration Options

Integrations

Integration options to match your setup

Xinix supports flexible CRM integration options tailored to your business needs:

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Increase in sales/support agent productivity

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Increase in your CSAT scores

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ROI from CRM + Xinix Communication system

Why Integrate CRM
with Xinix?

Integrating your CRM with Xinix’s communication platform means your team spends less time switching between systems and more time engaging with customers.

Everything your team needs, in one connected platform.

Increased productivity
Improved collaboration between teams
Enhanced data accuracy
Deeper data analysis
Strengthened customer support
Improved performance

Features

Caller Preview

Displays the caller’s name in the Preview or Phone window when a match against it is found in the integrated business application(s).

Screen Popping

Click the business application’s icon in the Phone or Preview window and the caller’s contact record is opened directly in the integrated business application.

Contact Searching

Concurrently searches the integrated business applications and enables Contact Popping or Click to Dial from the results.

Call History

Manually or automatically creates an activity record of a call received within the integrated business application and allows addition of notes.

Click to Dial

Save time and reduce errors by dialling numbers directly from your browser, CRM, or desktop apps.

Teams for Business

Two areas of Skype for Business integration are available through the sipdesk Communicator PC client when installed on a PC that is also running the Skype for Business client.

LIVE DEMO

Schedule your demo

Try Xinix Communication Systems to see how much more effective it can make your business processes.

Get a demo
Crystal-clear HD calling
Manage online anywhere
Low-cost international calls
Real-time call history
Plug & play setup
Voicemail-to-email
Advanced caller ID
No line rental fees
Crystal-clear HD calling
Manage online anywhere
Low-cost international calls
Real-time call history
Plug & play setup
Voicemail-to-email
Advanced caller ID
No line rental fees
Family-friendly controls
Reliable UK coverage
No engineer needed
Flexible monthly pricing
Low-cost international calls
Number porting available
Secure and encrypted calling
Family-friendly controls
Reliable UK coverage
No engineer needed
Flexible monthly pricing
Low-cost international calls
Number porting available
Secure and encrypted calling

Customer review

Client Experiences That Speak for Themselves

See all reviews
  • Debbie Cefai
    Verified Customer
    Ally was fantastic. Really helpful getting our phones working on your system. Would really recommend. Thank you so much.
  • Bernard
    Verified Customer
    Maseb handled my setting up of two IP phones (Fanvil X305) purchased from Xinix using emails and phone, and setting up on their system, together with porting the phone number over to them. In the end Maseb ‘auto provisioned’ both phones over the Internet and all the settings were then as they should be to work using Xinix.
  • James McNie
    Verified Customer
    I have used their residential uk service for some years. Yesterday I added international dialling to be able to call the USA for 1p per minute. It works flawlessly!
  • Anonymous
    Verified Customer
    Ali what is professional polite and patient. He explained how to wire up the instruments clearly which corrected my mistake enabling all to work as it should
  • Louisa Hunter
    Verified Customer
    Having had a major delay in the delivery where my parcel was lost. Xinix despatched a new parcel yesterday that I recieved today with a different courier. Thankyou
  • ROBERT FISHER
    Verified Customer
    Thank you for helping me set up my account. Ali was very patient, clear, and informative. An excellent outcome.
  • Anonymous
    Verified Customer
    Very helpful phone call which sorted out my problem fast and follow up email brought written confirmation. Well done!
  • Michael Astardjian
    Verified Customer
    Recently had a Linksys VoIP phone adapter with router supplied by Xinix. With special thanks to Masab at Xinix. His help and advice made the whole process relatively painless. Great to have someone knowledgeable at the end of the phone rather than trying to ‘talk’ to an AI bot. 1st class customer service.
  • Gordon Russell
    Verified Customer
    Just transferred landline to Xinix and transfer went very smoothly. They kept in touch to ensure all went well and made themselves available should any problems arrive. The price was very competitive and all round i am very happy with everything so far
  • Rob
    Verified Customer
    Setting up the new phone connection was simple. Support and communications from Xinix have been excellent throughout the transfer.
  • Sherry
    Verified Customer
    Xinix support team have always been extremely helpful if you have any issues with the telephone service. However I would especially like to thank Maseb Khan for his perserverance and patience at getting our phones sorted this week. Thank you and keep up the good work 🙂
  • C Toothill
    Verified Customer
    Best company I have dealt with. They are human and they answer calls promptly. My porting was done efficiently and they even rang to check all was working and if I was satisfied with their service. Delivery was prompt and they offer a really good monthly price. Definitely recommend.
  • Anonymous
    Verified Customer
    Very helpful and proactive support assistant. Not only sorted out the problem I had but also suggested changes to sort out other issues I didn’t know could come from the Xinix system.
  • Brian Roberts
    Verified Customer
    I had a problem which I explained via the Xinix support email. Had a speedy response that suggested a sequence of operations to fix the issue. These worked, so I am a happy customer.
  • Girish Joshi
    Verified Customer
    Exceptional and patient online technical support! I recently needed assistance with my system setup and contacted Xinix online tech support. I have always incredibly impressed by the level of service. The technician, Ali, was not only highly knowledgeable but also remarkably patient. He explained everything clearly in everyday language without overwhelming me with technical jargon, and stayed with me until every single issue was fully resolved. It is rare to find technical support that combines top-tier expertise with such excellent customer care. Highly recommended!

FAQ

You ask, we answer

Xinix systems can integrate with popular CRM platforms including Salesforce, HubSpot, Zoho, Bitrix24, Pipedrive, and other custom CRM solutions. View all CRM options here.
Yes, the Xinix team assists with setup, configuration, and testing to ensure smooth CRM integration with your communication system.
Yes, custom CRM integrations can be supported through APIs and tailored development depending on your business requirements.

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