Customer reviews
What our customers say
Real reviews from real customers, collected on Google, Trustpilot and Reviews.io.
4.8/5
1,000+ reviews
Ally was fantastic. Really helpful getting our phones working on your system. Would really recommend. Thank you so much.
Debbie Cefai
Verified Customer
Maseb solved the problem for me very quickly and then followed up to check that everything was OK.
Anonymous
Verified Customer
Maseb handled my setting up of two IP phones (Fanvil X305) purchased from Xinix using emails and phone, and setting up on their system, together with porting the phone number over to them. In the end Maseb ‘auto provisioned’ both phones over the Internet and all the settings were then as they should be to work using Xinix.
Bernard
Verified Customer
I have used their residential uk service for some years. Yesterday I added international dialling to be able to call the USA for 1p per minute. It works flawlessly!
James McNie
Verified Customer
Ali what is professional polite and patient. He explained how to wire up the instruments clearly which corrected my mistake enabling all to work as it should
Anonymous
Verified Customer
Having had a major delay in the delivery where my parcel was lost. Xinix despatched a new parcel yesterday that I recieved today with a different courier. Thankyou
Louisa Hunter
Verified Customer
Thank you for helping me set up my account. Ali was very patient, clear, and informative. An excellent outcome.
ROBERT FISHER
Verified Customer
XINIX as a company were very helpful in getting me and my wife set up with a new telephone system without any hassle and am sure that we will have a good relationship for many years together.
Anonymous
Verified Customer
Ali – thank you for your patience and help in getting the phone working again.
Much appreciated.
richard moulson
Verified Customer
Very helpful phone call which sorted out my problem fast and follow up email brought written confirmation. Well done!
Anonymous
Verified Customer
Recently had a Linksys VoIP phone adapter with router supplied by Xinix. With special thanks to Masab at Xinix. His help and advice made the whole process relatively painless. Great to have someone knowledgeable at the end of the phone rather than trying to 'talk' to an AI bot. 1st class customer service.
Michael Astardjian
Verified Customer
Just transferred landline to Xinix and transfer went very smoothly. They kept in touch to ensure all went well and made themselves available should any problems arrive. The price was very competitive and all round i am very happy with everything so far
Gordon Russell
Verified Customer