NetSuite CRM Integration

System Characteristics

Application Information:

Manufacturer:	Oracle
Application:	NetSuite CRM
Market:	General CRM

Other Information:

Operating System:	Windows
Installation Options:	Optional.
Product:	Go Integrator Nava

Supported Features (related to latest supported release)

Automate your sales, marketing, and service in one platform.

Address Book Search

Caller details preview

Click to dial via Communicator for Xinix

Click to dial via business application

Manual screen pop

Auto screen pop

Pop contact in edit mode

Automatic call activity logging

Manual call activity logging

Additional features

Integration with Notes

Add contact

Live Mode

Cached Mode

Related data

Note/Advisories

NetSuite highly privileged usernames are not supported. Token Based Authentication (TBA) is now supported. Call activity logging requires the permission ‘lists -> Phone Calls’ and the contact must be allocated to a company.
Call Logging:
You are not able to create an Automatic Call Activity if you have chosen to created a Manual Call Activity

NetSuite CRM Telephony Integration

Xinix provides Telephony integration to a wide variety of different CRM, currently over 300 applications. We continually develop and innovate, our partners and direct customers depend on us to make sure they stay above the curve. Benefits of using NetSuite CRM Telephony Integration in your company;

Increase customer retention and build better relationships.
360 Degree awareness across the organisation, greet the customer wit historical data, make them feel special.
Increase efficiency and save time
Realtime calling data
Improve management

We have developed a range of clients that bring computer telephony to a range of mobile devices including: