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General CRM

ANVA Hub – CONTROLLED Telephony Integration

Connect ANVA Hub – CONTROLLED with Xinix telephony. View supported features, system requirements, and integration details.

System Characteristics

Application Information:

Manufacturer: ANVA BV
Application: ANVA Hub – CONTROLLED
Market: General CRM

Other Information:

Operating System: Windows
Installation Options: Mandatory remote installation required.
Product: Go Integrator Nava

Supported Features (related to latest supported release)

Address Book Search
Click to dial via Communicator for Xinix
Click to dial via business application
Caller details preview
Manual screen pop
Auto screen pop
Automatic call activity logging
Manual call activity logging
Additional features
Integration with Notes
Related data

Note/Advisories

This integration works with ANVA Hub and is not compatible with the ANVA desktop application.Each time the “Call Pop” or “Show Contact” feature is used — or when the automatic call pop option is enabled — ANVA Hub will register the action as a request to open the contact web page. This may result in a charge from ANVA Hub for each instance.For further details regarding any applicable charges, please contact ANVA directly.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Client Add-in
Controlled
Unite

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