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FuseMetrix Telephony Integration

Connect FuseMetrix with Xinix telephony. View supported features, system requirements, and integration details.

System Characteristics

Application Information:

Manufacturer: FuseMetrix
Application: FuseMetrix
Market: General CRM

Other Information:

Operating System: Windows
Installation Options: Optional.
Product: Go Integrator Nava

Supported Features (related to latest supported release)

Address Book Search
Click to dial via Communicator for Xinix
Click to dial via business application
Caller details preview
Manual screen pop
Auto screen pop
Automatic call activity logging
Manual call activity logging
Additional features
Integration with Notes
Related data

Note/Advisories

Addin requires API username and password (not front end user and password) to be obtained from FuseMetrix before installation can take place. Please note, there may be a slight delay before the integration can find newly added/recently edited contacts.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Client Add-in
Standard
Unite