Construction
In2crm Telephony Integration
Connect In2crm with Xinix telephony. View supported features, system requirements, and integration details.
System Characteristics
Application Information:
| Manufacturer: | In2crm |
|---|---|
| Application: | In2crm |
| Market: | General CRM |
Other Information:
| Operating System: | Windows |
|---|---|
| Installation Options: | Optional. |
| Product: | Go Integrator Nava |
Supported Features (related to latest supported release)
Address Book Search
Click to dial via Communicator for Xinix
Click to dial via business application
Caller details preview
Manual screen pop
Auto screen pop
Automatic call activity logging
Manual call activity logging
Additional features
Integration with Notes
Related data
Note/Advisories
Integration via SQL connection requires an SQL view to be setup – dbo.vwCTIData. To allow popping, the crmcall.exe must be present in the C:\ drive directory in the In2CRMv8 folder.
If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.
Client Add-in
Standard
Unite
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