Retail
Magento ODBC Telephony Integration
Connect Magento ODBC with Xinix telephony. View supported features, system requirements, and integration details.
System Characteristics
Application Information:
| Manufacturer: | Magento ODBC |
|---|---|
| Application: | Magento ODBC |
| Market: | Retail |
Other Information:
| Operating System: | Windows |
|---|---|
| Installation Options: | Mandatory remote installation required. |
| Product: | Go Integrator Nava |
Supported Features (related to latest supported release)
Address Book Search
Click to dial via Communicator for Xinix
Click to dial via business application
Caller details preview
Manual screen pop
Auto screen pop
Automatic call activity logging
Manual call activity logging
Additional features
Integration with Notes
Related data
Note/Advisories
This does not use the API for Magento. it offers a way of integrating with Magento via an export of data from Magento via CSV. Screen popping happens via a URL shown from within the preview window
If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.
Client Add-in
Controlled
Unite
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