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General CRM

NetSuite CRM – Mac Plus Client Add-In Telephony Integration

Connect NetSuite CRM with Xinix telephony. View supported features, system requirements, and integration details.

System Characteristics

Application Information:

Manufacturer: Oracle
Application: NetSuite CRM
Market: General CRM

Other Information:

Operating System: Mac
Installation Options: Optional.
Product: Go Integrator Nava

Supported Features (related to latest supported release)

Address Book Search
Click to dial via Communicator for Xinix
Click to dial via business application
Caller details preview
Manual screen pop
Auto screen pop
Pop contact in edit mode
Automatic call activity logging
Manual call activity logging
Additional features
Integration with Notes
Add contact
Live Mode
Cached Mode
Related data

Note/Advisories

NetSuite highly privileged usernames are not supported. Token Based Authentication (TBA) is now supported. Call activity logging requires the permission 'lists -> Phone Calls' and the contact must be allocated to a company.Call Logging: You are not able to create an Automatic Call Activity if you have chosen to created a Manual Call Activity

Plus Client Add-In
Standard
Unite