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Outlook – Windows Plus Client Add-In Telephony Integration

Connect Outlook with Xinix telephony. View supported features, system requirements, and integration details.

System Characteristics

Application Information:

Manufacturer: Microsoft
Application: Outlook
Market: General CRM
Version: (Classic)

Other Information:

Operating System: Windows
Installation Options: Optional.
Product: Go Integrator Nava

Supported Features (related to latest supported release)

Address Book Search
Click to dial via Communicator for Xinix
Click to dial via business application
Caller details preview
Manual screen pop
Auto screen pop
Pop contact in edit mode
Automatic call activity logging
Manual call activity logging
Additional features
Integration with Notes
Add contact
Live Mode
Cached Mode
Related data

Note/Advisories

Integration is only supported with the fully installed Outlook client (Office 365 64bit) and not the OWA client. Outlook Microsoft Store edition is not supported. This integration will work with a maximum of 5000 Outlook Contacts.When integrating to Outlook Public folders, integration is supported for up to 50 public folders.Contact Popping does not work in the New Outlook for Windows preview client due to Microsoft API changes that prevent screen pop-ups. If "New Outlook" is installed, the integration is incompatible. However, if upgraded from "Classic Outlook," contact/telephone number searching still works, but screen pop-up does not.

Plus Client Add-In
Standard
Solo

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