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General CRM

PerfectView CRM Telephony Integration

Connect PerfectView CRM (also known as PVCRM) with Xinix telephony. View supported features, system requirements, and integration details.

System Characteristics

Application Information:

Manufacturer: PerfectView CRM
Application: PerfectView CRM (also known as PVCRM)
Market: General CRM

Other Information:

Operating System: Windows
Installation Options: Optional.
Product: Go Integrator Nava

Supported Features (related to latest supported release)

Address Book Search
Click to dial via Communicator for Xinix
Click to dial via business application
Caller details preview
Manual screen pop
Auto screen pop
Automatic call activity logging
Manual call activity logging
Additional features
Integration with Notes
Related data

Note/Advisories

Caller Preview only shows the name of the caller, not the organisation he/she belongs to. International numbers are not currently supported.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Client Add-in
Standard
Unite