Zoho Desk Windows Events CRM Integration

System Characteristics

Application Information:

Manufacturer:	Zoho Desk
Application:	Zoho Desk
Market:	Help desk
Version:	Using Zoho PhoneBridge

Other Information:

Operating System:	Windows
Installation Options:	Optional.
Product:	Go Integrator Nava

Supported Features (related to latest supported release)

Address Book Search

Click to dial via Communicator for Xinix

Click to dial via business application

Caller details preview

Manual screen pop

Auto screen pop

Automatic call activity logging

Manual call activity logging

Additional features

Integration with Notes

Related data

Note/Advisories

Not supported on Operator / Attendant clients. Supported on Zoho domains .COM, .EU, .IN and .AU. Cannot be used in conjuction with the Zoho CRM Add-in. Zoho Phonebridge is only supported on Chromium-based browsers.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Client Add-in with Events

Standard

Unite