Help Desk
Halo Service Solutions Telephony Integration
Connect Halo Service Solutions (also known as NetHelpDesk) with Xinix telephony. View supported features, system requirements, and integration details.
System Characteristics
Application Information:
| Manufacturer: | Halo Service Solutions |
|---|---|
| Application: | Halo Service Solutions (also known as NetHelpDesk) |
| Market: | Help desk |
| Version: | HaloITSM, Halo Service Desk and HaloPSA |
Other Information:
| Operating System: | Mac |
|---|---|
| Installation Options: | Optional. |
| Product: | Go Integrator Nava |
Supported Features (related to latest supported release)
Address Book Search
Click to dial via Communicator for Xinix
Click to dial via business application
Caller details preview
Manual screen pop
Auto screen pop
Pop contact in edit mode
Automatic call activity logging
Manual call activity logging
Additional features
Integration with Notes
Add contact
Live Mode
Cached Mode
Related data
Note/Advisories
Halo Service Solutions (also known as HaloITSM, Halo Service Desk and HaloPSA. Formerly NetHelpDesk).
Plus Client Add-In
Standard
Unite
Recommended integrations
-
Autotask PSA – Mac Plus Client Add-In Telephony Integration
Help DeskConnect Autotask PSA with Xinix telephony. View supported features, system requirements, and integration details. -
ConnectWise Manage – Mac Plus Client Add-In Telephony Integration
Help DeskConnect ConnectWise Manage with Xinix telephony. View supported features, system requirements, and integration details. -
Halo CRM Telephony Integration
Help DeskConnect Halo CRM with Xinix telephony. View supported features, system requirements, and integration details. -
Halo ITSM Telephony Integration
Help DeskConnect Halo ITSM with Xinix telephony. View supported features, system requirements, and integration details. -
Halo PSA Telephony Integration
Help DeskConnect Halo PSA with Xinix telephony. View supported features, system requirements, and integration details. -
Mobile Service Cloud (RobinHQ) Telephony Integration
Help DeskConnect Mobile Service Cloud (RobinHQ) (also known as RobinHQ) with Xinix telephony. View supported features, system requirements, and integration details. -
TopDesk Telephony Integration
Help DeskConnect TopDesk with Xinix telephony. View supported features, system requirements, and integration details. -
Trengo – Mac Plus Client Add-In Telephony Integration
Help DeskConnect Trengo with Xinix telephony. View supported features, system requirements, and integration details.
