Help Desk
BMS – Mac Plus Client Add-In Telephony Integration
Connect BMS with Xinix telephony. View supported features, system requirements, and integration details.
System Characteristics
Application Information:
| Manufacturer: | Kaseya Ltd |
|---|---|
| Application: | BMS |
| Market: | Help desk |
Other Information:
| Operating System: | Mac |
|---|---|
| Installation Options: | Mandatory remote installation required. |
| Product: | Go Integrator Nava |
Supported Features (related to latest supported release)
Address Book Search
Click to dial via Communicator for Xinix
Click to dial via business application
Caller details preview
Manual screen pop
Auto screen pop
Pop contact in edit mode
Automatic call activity logging
Manual call activity logging
Additional features
Integration with Notes
Add contact
Live Mode
Cached Mode
Related data
Note/Advisories
API User account, as well as Individual Accounts Due to limitations with the Kaseya API when in 'live mode', it is strongly advised to use this integration in 'Cached Mode'
Plus Client Add-In
Controlled
Unite
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