
Autotask PSA Telephony Integration
Automate your sales, marketing, and service in one platform. Avoid data leaks and enable consistent messaging. Get started with your Autotask PSA Telephony Integration today.
System Characteristics
Application Information:
| Manufacturer: | Datto |
|---|---|
| Application: | Autotask PSA |
| Market: | Logistics/ERP |
Other Information:
| Operating System: | Windows |
|---|---|
| Installation Options: | Optional. |
| Product: | Go Integrator Nava |
Supported Features (related to latest supported release)
Automate your sales, marketing, and service in one platform.
Note/Advisories
Autotask users will require API to be enabled.
From April, 15, 2020, API access has been removed from regular Autotask user accounts, therefore an API User account will need to be used.
Please be aware that Autotask has an API Call Threshold which may affect the integration. Please contact Autotask for details of the API Call Threshold.
If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.
CRM Telephony Integration
Xinix provides Telephony integration to a wide variety of different CRM, currently over 300 applications. We continually develop and innovate, our partners and direct customers depend on us to make sure they stay above the curve. Benefits of using Autotask Telephony Integration in your company;
- Increase customer retention and build better relationships.
- 360 Degree awareness across the organisation, greet the customer wit historical data, make them feel special.
- Increase efficiency and save time
- Realtime calling data
- Improve management
We have developed a range of clients that bring computer telephony to a range of mobile devices including:
- Android
- iOS
- Windows Phone
