Troubleshooting

All Customer Set-up Troubleshooting

How do I troubleshoot DTMF Issues?

How do I troubleshoot DTMF Issues?

Concept DTMF (dual tone multi frequency) is the signal that is generated when a caller presses the keys on an endpoint. DTMF usually fails due to the wrong

Why is there no ring back on outbound calls?

Why is there no ring back on outbound calls?

This article provides information on where ringback is generated and provide potential work-around on the connections processing the call.