Customer Set-up

All Customer Set-up Troubleshooting

Partner level

Partner level

In order to access the manager portal, open a web browser and

Call Centre

Call Centre

The following statistics can be run on a Queue/Skill, Agent, or DNIS.

Snap Mobile

Snap Mobile

SNAPmobile Android is a softphone with Portal capabilities including visual voicemail, call history, contacts, greetings, and answering rules. The key

Organization Level

Organization Level

When in your account level you can access the organization by click the Manage Organization Link as seen in figure 5.

Your Account Level

Your Account Level

As an office manager your account has 2 levels, the Organization level and your account level.

The Manager Portal

The Manager Portal

2. The Manager Portal The Manager Portal is a web interface that you will use in order to manage your organization, manage your account, and communicate