Hardware

This is a very crucial strategy for call centres. VICIdial Disaster Recovery Plan Why is Disaster Recovery So Vital? You may think that the single costliest resource of any call centre is the hardware the data or even the calls that are being made, but no! The staff is actually the most expensive resource. The…

According to Barco research, 9 out of 10 UK office employees undergo extremely elevated levels of stress whenever they deal with bothersome boardroom technology during their meetings. The heart rates of employees rose to 179bpm at any time they grapple with technology in the course of a meeting as compared to the 60-100bpm heart rate…

Yealink, leading global UC (Unified Communications) terminal solution provider recently made an announcement that its VC (video conferencing) endpoints, the T49G for desktops and VC110 for huddle rooms have achieved interoperability with their cloud-based video communications service, BlueJeans. These new endpoints join the VC120 and VC400 solutions as the latest BlueJeans compatible products in Yealink’s…