VICIdial

VICIhost comes with the developers and the maintenance team of the VICIdial Contact Centre Suite, always eager to give you a hand in configuring and managing your VICIdial system. The moment you sign up with VICIhost, you are allowed access to the VICIdial Manager and Agent manual together with five hours of technical support to…

Our dialler server guarantees comfortable handling of at least 25 agents and at least 80 telco lines. Furthermore, you will possibly be able to handle more than that, depending on the kind of call handling that you do. The instant you outgrow one server; we will softly add an extra server so that you can…

One of the features that sets VICIhost apart from its counterparts, is that we can move your system from being in form hardware at your set up location to a hosted location and the other way round, from VICIhost system to a premises VICIdial system. Since we are based on the VICIdial Open Source Contact…

At VICIhost, we never use high-pressure marketing tactics, we only provide month-to-month services. Therefore, if you feel like cancelling your service, you can easily do that within just a week’s notice. Together with the option of transferring your VICIdial system to your hardware the terms of service of the month-to-month service maintain your lock-in to…

We serve some customers that have massive configurations. We have had a customer with more than 10,000 DIDs on just one system. Another one with more than 800 lists, another customer with more than 700 incoming lines, and another one with 400 campaigns. With VICIdial, the sky is the only limit, we can assist you…

We have an Agent Scripting utility which lets you insert the fields of your client data into your script so that you can have a seamless presentation for the clients. Apart from that, you can instead utilize your web page in the Agent Scripting screen, and you can immediately pass the client variables to your…