Xinix Blog

How Important is Networking? Through the years, we have provided our services to several call centres. From our experience, there are two main underlying causes of problems; the quality of the internet connectivity and networking. Without a doubt, if you don’t take you time to properly plan for your networking, failure is imminent. Moreover, if…

This is a very crucial strategy for call centres. VICIdial Disaster Recovery Plan Why is Disaster Recovery So Vital? You may think that the single costliest resource of any call centre is the hardware the data or even the calls that are being made, but no! The staff is actually the most expensive resource. The…

Do you want to increase the productivity of your call centre? Are you worried that your leads are not being called as frequently as they should? Are you not able to see clearly what your sales people are doing and have lost the productivity of your business? Have you lost interest in investing tens or…

Do you manage a small-sized contact centre that has less than 8 agents? Do you like planning your expenditure down to the penny every other month? Do you like knowing exactly the amount that you will spend? We fully understand that for small teams, it is not always sensible to lease a hosted server and…

There is a good chance that you have already heard or read about paying some attention to mobile marketing. This may even make you scratch your head hard since you are not quite sure the impact that mobile has on your current marketing strategy. You should know that mobile marketing is one of the only…

The Quality of Service (QoS) is a crucial subject in the implementation of VoIP. The main concern is how to provide assurance that packet traffic for a media connection such as voice will not experience delays or drops as a result of interference from other traffic that is of lower priority. The things to be…

  You need to make careful considerations when you choose a phone system for your business. In this day and age, the heavy domination by mobile gadgets such as smartphones and tablets makes a lot of business owners forget about paying close attention when selecting phone systems, assuming that their mobile devices will automatically cope….

Algeria free phone numbers also referred to as Algeria toll-free numbers let your business advertise a charge free number that your customers can reach you through. i.e. The Algeria toll-free numbers let callers reach you without incurring any charge at all. The cost for using the free phone number is incurred by the called party…

We offer Algeria local phone numbers in more than 60 other nations globally, and DID numbers with the cheapest rates at the highest quality. Benefits of Buying Local Algeria Numbers at the Most Affordable Rates in the Market Make outbound calls with your Algeria virtual number using our mobile app or a softphone Forward phone…

We are among the biggest network carriers of fixed-line voice minutes in the United Kingdom and we provide a vast range of data, mobile and voice communications to small-sized, medium and large business clienteles, non-profit organizations and the public sector, both directly and via our wide network of Channel Partners. We are front-runners in networks…

Year in, year out, the internet industry is faced with a new confusing abbreviation. 6 years ago, it was EAD, four years ago, it was EFM and last year it was GEA. So, the question that has been going around is, what exactly is GEA? Essentially, GEA is an acronym for Generic Ethernet Access, a…

Solutions to Drive Acquisition of Customers ITSPs have the ability to operate four types of callback solutions when using Active SoftSwitch and this allows users to initiate long-distance phone calls using a range of origination methods, thereby offering a fine alternative to outgoing long-distance call charges. Who is it for? Web portals with speech-enabled functionalities…